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We are currently operating with limited staff due to the Covid-19 outbreak. As a result you will encounter longer waiting times. We are also available on our digital channels, online banking and Nedbank Money app.
Where a client has applied for a payment holiday, but the next debit order is still deducted due to the request not being processed in time, we will automatically reverse the debit order with no penalties or additional interest cost to the client.
Let’s get through this together.
We recognise that this is a time of heightened anxiety. Our first priority is the safety and wellbeing of our clients and staff as we continue to help you manage your money. So, while we are all staying apart and adhering to social distancing during lockdown, we want to assure you of our support. We are in this together.
Supporting you through Covid-19 with 3 months payment holidays on…
Feature Listing Builder
There are a number of ways in which you can “opt in”;
- You will receive an SMS from us; or
- You can go online (web, Money app, USSD); or
- Call our dedicated relief centre on 0860 110 702; or
- Contact your dedicated Relationship Banker or Business Manager.
Due to the large volumes of people in need, please allow up to 72 hours response time.
